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    <title>topic Re: Not working sky is shot in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/Not-working-sky-is-shot/m-p/4987062#M699331</link>
    <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3170310"&gt;@moger4&lt;/a&gt;&amp;nbsp; DPD will bring the returns label/bag with them when they deliver the replacement, all you need to di is make sure the box is ready to be collected and ensure you remove the viewing card before handing over to the driver.&lt;/P&gt;</description>
    <pubDate>Sat, 17 May 2025 10:04:59 GMT</pubDate>
    <dc:creator>GD1</dc:creator>
    <dc:date>2025-05-17T10:04:59Z</dc:date>
    <item>
      <title>Not working sky is shot</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Not-working-sky-is-shot/m-p/4987057#M699330</link>
      <description>&lt;P&gt;The sky q packed up , no one was available to help the deaf via text&amp;nbsp;&lt;/P&gt;&lt;P&gt;The assistant goes round and round with no solution&amp;nbsp;&lt;/P&gt;&lt;P&gt;Then I get a text that they are picking up the faulty equipment today , no one told me before hand nokabel no packing instructions&amp;nbsp;&lt;/P&gt;&lt;P&gt;So I delayed the puck up as I'm not there and tried to print a return label as I had no instructions from sky&amp;nbsp;&lt;/P&gt;&lt;P&gt;The label is for royal mail and NOT DPD who are bringing the item and collecting the return , even the. I can't generate a label despite filling&amp;nbsp; in every field correctly&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am sick and tired of the shoddy service of sky&amp;nbsp;&lt;/P&gt;&lt;P&gt;Time to leave&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 17 May 2025 10:01:38 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Not-working-sky-is-shot/m-p/4987057#M699330</guid>
      <dc:creator>moger4</dc:creator>
      <dc:date>2025-05-17T10:01:38Z</dc:date>
    </item>
    <item>
      <title>Re: Not working sky is shot</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Not-working-sky-is-shot/m-p/4987062#M699331</link>
      <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3170310"&gt;@moger4&lt;/a&gt;&amp;nbsp; DPD will bring the returns label/bag with them when they deliver the replacement, all you need to di is make sure the box is ready to be collected and ensure you remove the viewing card before handing over to the driver.&lt;/P&gt;</description>
      <pubDate>Sat, 17 May 2025 10:04:59 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Not-working-sky-is-shot/m-p/4987062#M699331</guid>
      <dc:creator>GD1</dc:creator>
      <dc:date>2025-05-17T10:04:59Z</dc:date>
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