Cannot watch any downloads or on demand

cravenbf — Sat, 17 May 2025 09:08:23 GMT

Cannot watch any recordings or catch up tv or anything requiring PIN. Message states "There is a technical fault with this channel. Please try again later."

Re: Cannot watch any downloads or on demand

oldfella — Sat, 17 May 2025 09:33:47 GMT

@cravenbf wrote:

Cannot watch any recordings or catch up tv or anything requiring PIN. Message states "There is a technical fault with this channel. Please try again later."

Hi @cravenbf

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

topic Cannot watch any downloads or on demand in Sky Q

Cannot watch any downloads or on demand

Re: Cannot watch any downloads or on demand