https://helpforum.sky.com/t5/Sky-Q/Viewing-card-issues/m-p/4986623#M699163 <P>I have a message saying please insert your viewing card with the chip facing up, I have done this and it is not working, I have rebooted the box lots, and cannot speak to anyone on the phone&nbsp;</P> Fri, 16 May 2025 19:51:37 GMT Fevi 2025-05-16T19:51:37Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-issues/m-p/4986623#M699163 <P>I have a message saying please insert your viewing card with the chip facing up, I have done this and it is not working, I have rebooted the box lots, and cannot speak to anyone on the phone&nbsp;</P> Fri, 16 May 2025 19:51:37 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-issues/m-p/4986623#M699163 Fevi 2025-05-16T19:51:37Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-issues/m-p/4986632#M699166 <P>I have exactly the same problem! I have called repeatedly and get cut off. Have also messaged on X. No reply so far.</P><P>i assume it's an issue after last night's'technical problems'</P><P>my mini box isn't working either.</P><P>what a joke</P> Fri, 16 May 2025 19:57:52 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-issues/m-p/4986632#M699166 jac265 2025-05-16T19:57:52Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-issues/m-p/4986641#M699172 <P>The fact you can't speak to someone and get pushed to sort things out yourself is a joke</P> Fri, 16 May 2025 20:01:00 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-issues/m-p/4986641#M699172 Fevi 2025-05-16T20:01:00Z