https://helpforum.sky.com/t5/Sky-Q/Book-an-engineer/m-p/4983498#M696666 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4390287">@Angela712</a>&nbsp;<BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> <P>&nbsp;</P> <P>Firstly though, what is the issue you believe requires an engineer visit?</P> Thu, 15 May 2025 12:17:05 GMT Daniel0210 2025-05-15T12:17:05Z https://helpforum.sky.com/t5/Sky-Q/Book-an-engineer/m-p/4983493#M696665 <P>How do I get passed the automatic system and speak to an advisor to book an engineer</P> Thu, 15 May 2025 12:11:35 GMT https://helpforum.sky.com/t5/Sky-Q/Book-an-engineer/m-p/4983493#M696665 Angela712 2025-05-15T12:11:35Z https://helpforum.sky.com/t5/Sky-Q/Book-an-engineer/m-p/4983498#M696666 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4390287">@Angela712</a>&nbsp;<BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> <P>&nbsp;</P> <P>Firstly though, what is the issue you believe requires an engineer visit?</P> Thu, 15 May 2025 12:17:05 GMT https://helpforum.sky.com/t5/Sky-Q/Book-an-engineer/m-p/4983498#M696666 Daniel0210 2025-05-15T12:17:05Z