topic Re: Voice control in Sky Q

Voice control

PaulK32 — Tue, 13 May 2025 23:23:41 GMT

How can set up voice control as when I press the remote it keeps saying I didn't hear that

Re: Voice control

Daniel0210 — Tue, 13 May 2025 23:27:27 GMT

@PaulK32

There is no setting up. Just press and hold the voice button and say clearly your command ie; "go to 25 minutes".

Re: Voice control

lettice — Wed, 14 May 2025 04:23:11 GMT

If Voice control is not working on your Sky Q, you may need to re pair your remote.

Press and hold 1 and 3 together on your remote to begin the connection process.
Once complete, press and hold the Voice Control button, to confirm that Voice Control is now working.

More info here;

https://www.sky.com/help/articles/using-voice-control-on-your-sky-q-box

Re: Voice control

ozsat — Wed, 14 May 2025 05:12:41 GMT

Background noise can also get in the way of it hearing. A loud tv or someone else speaking.

Re: Voice control

nigea99 — Wed, 14 May 2025 05:38:05 GMT

@PaulK32 wrote:

How can set up voice control as when I press the remote it keeps saying I didn't hear that

HI @PaulK32

It is, also, worthwhile checking that nothing is blocking the small microphone hole - on the latest handsets it is between the SKY Logo button and the Play/pause button.

Perhaps try cleaning it with toothbrush or similar or even carefully with a small pin

Re: Voice control

PaulK32 — Wed, 14 May 2025 08:35:57 GMT

Thank you it worked perfectly