topic Need engineer to replace broken cables in Sky Q

Need engineer to replace broken cables

Matthew117 — Tue, 13 May 2025 08:36:46 GMT

On TV Settings it says no satellite signal, but my Internet works over the broadband? 2 sky tvs stopped altogether working g

Re: Need engineer to replace broken cables

MightyQuinn — Tue, 13 May 2025 08:44:19 GMT

Hi @Matthew117 Have you checked the cables going in to your Sky Q Main box are correctly inserted? No Satellite Signal Help.

Re: Need engineer to replace broken cables

PandJ2020 — Tue, 13 May 2025 11:17:13 GMT

The thread title says there are 'broken cables'?

Is there? How?

Re: Need engineer to replace broken cables

Invisiblename — Tue, 13 May 2025 11:09:48 GMT

@Matthew117 Unless you can see physical damage to the dish cables, or the connectors have come loose at the rear of your Sky Q box, the more likely issue will be dish alignement. For that you will have to either call Sky and request an engineer, or get an independant in (at your own cost)