topic Re: Setting up a replacement sky q box in Sky Q

Setting up a replacement sky q box

NellyMGTF — Wed, 07 May 2025 13:52:50 GMT

I am disabled, therefore I will need an engineer to set up a replacement sky q box. Is this possible?

Re: Setting up a replacement sky q box

PandJ2020 — Wed, 07 May 2025 14:15:52 GMT

Yes, go ahead and call Sky to arrange it.

Re: Setting up a replacement sky q box

NellyMGTF — Wed, 07 May 2025 14:17:50 GMT

Thanks, do you have a phone number to call sky to do this, please?

Re: Setting up a replacement sky q box

Daniel0210 — Wed, 07 May 2025 14:23:04 GMT

@NellyMGTF
To call Sky dial 150 (free) from either a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Re: Setting up a replacement sky q box

PandJ2020 — Wed, 07 May 2025 14:24:40 GMT

Also, see here: https://skyaccessibility.sky/

Re: Setting up a replacement sky q box

NellyMGTF — Wed, 07 May 2025 14:41:25 GMT

Thanks folks, engineer coming tomorrow.