https://helpforum.sky.com/t5/Sky-Q/lost-sky-recordings/m-p/4976211#M696046 <P>hi today i switched on and had problems with remote control as it took me to sky settings set up. had to ring sky for assistance.as would not move from screen . i&nbsp; finally got it working. however later that day when switched the tv on again, it kept loosing broadband connection, despite entering password in. i had again had to ring sky&nbsp; and when then fixed after&nbsp; refresh all my apps&nbsp; and rebooting, it appears&nbsp; my saved recordings have disappeared. from similar post it appears in march 2025 people have had the same problems. when asked sky assistant they couldnt assist or explain why lost.&nbsp; ive tried rebotting sky q box as suggested but no sign of recordings. ive saved five shows i wanted to keep. is my sky q box on its way out?&nbsp;</P> Mon, 05 May 2025 17:05:27 GMT colinm2 2025-05-05T17:05:27Z https://helpforum.sky.com/t5/Sky-Q/lost-sky-recordings/m-p/4976211#M696046 <P>hi today i switched on and had problems with remote control as it took me to sky settings set up. had to ring sky for assistance.as would not move from screen . i&nbsp; finally got it working. however later that day when switched the tv on again, it kept loosing broadband connection, despite entering password in. i had again had to ring sky&nbsp; and when then fixed after&nbsp; refresh all my apps&nbsp; and rebooting, it appears&nbsp; my saved recordings have disappeared. from similar post it appears in march 2025 people have had the same problems. when asked sky assistant they couldnt assist or explain why lost.&nbsp; ive tried rebotting sky q box as suggested but no sign of recordings. ive saved five shows i wanted to keep. is my sky q box on its way out?&nbsp;</P> Mon, 05 May 2025 17:05:27 GMT https://helpforum.sky.com/t5/Sky-Q/lost-sky-recordings/m-p/4976211#M696046 colinm2 2025-05-05T17:05:27Z https://helpforum.sky.com/t5/Sky-Q/lost-sky-recordings/m-p/4976424#M696066 <P>Thanks for escalating this. We’ve sent an invite to chat.<BR /><BR />Please be aware conversations automatically close if there is no response within 48 hours.</P> Tue, 06 May 2025 07:14:44 GMT https://helpforum.sky.com/t5/Sky-Q/lost-sky-recordings/m-p/4976424#M696066 Mr+Flibbles+86 2025-05-06T07:14:44Z