https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4973755#M695809 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380954">@SK2108</a>&nbsp;<BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR /></P> Fri, 02 May 2025 05:29:13 GMT Daniel0210 2025-05-02T05:29:13Z https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4970715#M695495 <P>The remote is not working - I've replaced the batteries - and tried the second remote I use downstairs&nbsp;</P> Mon, 28 Apr 2025 15:29:45 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4970715#M695495 SK2108 2025-04-28T15:29:45Z https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4970739#M695498 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380954">@SK2108</a>&nbsp; &nbsp;Try following the diagnostics which should lead you to a free replacement form.&nbsp;<A href="https://www.sky.com/help/articles/fix-remote" target="_blank">https://www.sky.com/help/articles/fix-remote</A></P> Mon, 28 Apr 2025 16:00:05 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4970739#M695498 MightyQuinn 2025-04-28T16:00:05Z https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4973750#M695807 <P>Thank you&nbsp;</P> Fri, 02 May 2025 05:23:37 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4973750#M695807 SK2108 2025-05-02T05:23:37Z https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4973755#M695809 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380954">@SK2108</a>&nbsp;<BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR /></P> Fri, 02 May 2025 05:29:13 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-us-my-mini-box/m-p/4973755#M695809 Daniel0210 2025-05-02T05:29:13Z