topic Re: Broadband coverage keeps dropping from sky Q box in Sky Q

Broadband coverage keeps dropping from sky Q box

andyrippon — Thu, 01 May 2025 12:27:44 GMT

I'm having to reconnect my sky q box to the sky max broadband every day. Surely this can't be right?

Re: Broadband coverage keeps dropping from sky Q box

oldfella — Thu, 01 May 2025 12:38:51 GMT

@andyrippon wrote:

I'm having to reconnect my sky q box to the sky max broadband every day. Surely this can't be right?

Hi @andyrippon

If you are on Sky Broadband with the new Sky Max router then you need to connect it as if it is a 3rd party router.
You need to enter the SSID and password for the router 2.4 Ghz WiFi band and not use WPS

Re: Broadband coverage keeps dropping from sky Q box

andyrippon — Thu, 01 May 2025 14:22:49 GMT

Ok - that's odd as when a sky engineer was here two weeks ago he used WPS?