https://helpforum.sky.com/t5/Sky-Q/I-need-a-refund-for-Sky-Q/m-p/4971245#M695570 <P>I recently tried to get Sky Q installed but the engineer was unable to install it. I paid £50 to get the box and now I cannot get through to anyone to get a refund on £50. Does anyone know how I can do this as logging into my account offers no help and neither does the virtual assistant. Is my only option staying on the phone for an hour to speak to someone?</P><P>&nbsp;</P><P>Thanks, Thomas</P> Tue, 29 Apr 2025 09:00:40 GMT Thomas72 2025-04-29T09:00:40Z https://helpforum.sky.com/t5/Sky-Q/I-need-a-refund-for-Sky-Q/m-p/4971245#M695570 <P>I recently tried to get Sky Q installed but the engineer was unable to install it. I paid £50 to get the box and now I cannot get through to anyone to get a refund on £50. Does anyone know how I can do this as logging into my account offers no help and neither does the virtual assistant. Is my only option staying on the phone for an hour to speak to someone?</P><P>&nbsp;</P><P>Thanks, Thomas</P> Tue, 29 Apr 2025 09:00:40 GMT https://helpforum.sky.com/t5/Sky-Q/I-need-a-refund-for-Sky-Q/m-p/4971245#M695570 Thomas72 2025-04-29T09:00:40Z https://helpforum.sky.com/t5/Sky-Q/I-need-a-refund-for-Sky-Q/m-p/4971248#M695572 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4381365">@Thomas72</a>&nbsp;wrote:<BR /><P>Is my only option staying on the phone for an hour to speak to someone?</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Probably.&nbsp; Say nothing when the bot interrogates you.</P> Tue, 29 Apr 2025 09:03:13 GMT https://helpforum.sky.com/t5/Sky-Q/I-need-a-refund-for-Sky-Q/m-p/4971248#M695572 PandJ2020 2025-04-29T09:03:13Z