topic Re: skyQ box error in Sky Q

skyQ box error

erik7 — Mon, 28 Apr 2025 11:05:09 GMT

Sky Q box says no harddriive

who can I talk to and get connected with Sky protect

Re: skyQ box error

GD1 — Mon, 28 Apr 2025 11:12:21 GMT

@erik7 As you have Sky Q Sky customer services will be able to deal with any issues as the box is loaned to you, you'll need to try calling later as the lines are down currently.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: skyQ box error

Laing1 — Mon, 28 Apr 2025 16:18:46 GMT

@erik7 wrote:

Sky Q box says no harddriive

who can I talk to and get connected with Sky protect

@erik7 or if you follow the link below it should lead you to orgering a replacement box as hard drive errors are normally terminal

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/an-on-screen-message-sky-q/articles/sky-q-hard-drive-errors