topic Re: Credit for purchase in Sky Q

Credit for purchase

Amandaclark — Sat, 26 Apr 2025 17:52:21 GMT

I want to purchase a live event, but I don't have enough credit

Re: Credit for purchase

SKY1992bf — Sat, 26 Apr 2025 17:55:20 GMT

@Amandaclark You would need to call sky and ask for it to be increased

Re: Credit for purchase

nigea99 — Sat, 26 Apr 2025 17:57:20 GMT

@Amandaclark wrote:
I want to purchase a live event, but I don't have enough credit

hi @Amandaclark

Please sse this reply from @caesarome to another customer which I think will be the same for yourself

SKY Store Insufficient credit message

Re: Credit for purchase

caesarome — Sat, 26 Apr 2025 18:40:03 GMT

@nigea99 wrote:

hi @Amandaclark

Please sse this reply from @caesarome to another customer which I think will be the same for yourself

SKY Store Insufficient credit message

@nigea99

That is for Sky Store customers so is of no use here.

@Amandaclark

You need to get in touch with Sky:

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.