topic Re: Sky Viewing Card sent back in error in Sky Q

Sky Viewing Card sent back in error

Louise+Fowlee — Fri, 25 Apr 2025 15:53:01 GMT

Hi,

My Sky Q box broke and I forgot to take out the viewing card when it was returned. Does anybody know how I get a new one from Sky please? I called customer services and they sent me to this forum for answers.

Thank you for any help.

Re: Sky Viewing Card sent back in error

caesarome — Fri, 25 Apr 2025 15:55:18 GMT

We can arrange some help for you from a private message from Sky via here if you would like ?

Re: Sky Viewing Card sent back in error

nigea99 — Fri, 25 Apr 2025 17:31:13 GMT

@caesarome wrote:

We can arrange some help for you from a private message from Sky via here if you would like ?

@Louise+Fowlee

Unfortunately the Sky support team can no longer issue replacement cards & you will need to phone SKY ,

It may best to remain silent when going through the phone IVR until you reach an adviser, rather than risk being sent back here

Re: Sky Viewing Card sent back in error

caesarome — Fri, 25 Apr 2025 18:33:16 GMT

Apologies @Louise+Fowlee , @nigea99 is correct in that you will have to call in about this.