https://helpforum.sky.com/t5/Sky-Q/Problem-with-my-Sky-Q-Box/m-p/4968228#M695251 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379135">@Chris041958</a>&nbsp;wrote:<BR /> <P>I am having problems with my sky Q box. It froze last night. This morning reset everything but now only have sound but no picture. Just a red circle going round and round. Any suggestions greatly appreciated.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379135">@Chris041958</a>&nbsp;</P> <P>Have you tried &nbsp;another reboot of your Q box?<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Fri, 25 Apr 2025 12:56:08 GMT oldfella 2025-04-25T12:56:08Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-my-Sky-Q-Box/m-p/4968180#M695246 <P>I am having problems with my sky Q box. It froze last night. This morning reset everything but now only have sound but no picture. Just a red circle going round and round. Any suggestions greatly appreciated.&nbsp;</P> Fri, 25 Apr 2025 12:18:08 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-my-Sky-Q-Box/m-p/4968180#M695246 Chris041958 2025-04-25T12:18:08Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-my-Sky-Q-Box/m-p/4968228#M695251 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379135">@Chris041958</a>&nbsp;wrote:<BR /> <P>I am having problems with my sky Q box. It froze last night. This morning reset everything but now only have sound but no picture. Just a red circle going round and round. Any suggestions greatly appreciated.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379135">@Chris041958</a>&nbsp;</P> <P>Have you tried &nbsp;another reboot of your Q box?<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Fri, 25 Apr 2025 12:56:08 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-my-Sky-Q-Box/m-p/4968228#M695251 oldfella 2025-04-25T12:56:08Z