topic Re: Sky mini boxes returned in Sky Q

Sky mini boxes returned

Vsolanki — Mon, 21 Apr 2025 10:05:57 GMT

I keep getting texts to say that I need to return my mini boxes actually I returned them on 27 march and they were delivered on 31 march I have a tracking number

Re: Sky mini boxes returned

Daniel0210 — Mon, 21 Apr 2025 10:11:35 GMT

@Vsolanki
Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse.

With or without proof of posting we can maybe get you some help from Skys Messaging Team. Let us know in this thread if you want to do that.

Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t like them on the forum.

Re: Sky mini boxes returned

Vsolanki — Mon, 21 Apr 2025 11:19:37 GMT

Hi I would like some help from sky messaging team please

Re: Sky mini boxes returned

Chodley — Mon, 21 Apr 2025 12:04:36 GMT

Done. Look out for a blue & red chat bubble when they trigger an interactive chat.

Re: Sky mini boxes returned

Greenfingers001 — Mon, 21 Apr 2025 12:14:30 GMT

Thanks for escalating this. We’ve sent @Vsolanki an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.