topic Re: Sky multi room fault in Sky Q

Sky multi room fault

Chancy — Sat, 19 Apr 2025 20:34:22 GMT

Sky multiroom has stopped working, Sky Q box is working fine but black screen on multiroom with message no satellite signal, have checked cables rebooted as per instructions and still the same message.

Re: Sky multi room fault

Laing1 — Sat, 19 Apr 2025 21:08:45 GMT

@Chancy wrote:

Sky multiroom has stopped working, Sky Q box is working fine but black screen on multiroom with message no satellite signal, have checked cables rebooted as per instructions and still the same message.

@Chancy when you say you have rebooted did youbrebbot the main Q box then reboot the mini boox ?

Re: Sky multi room fault

Chancy — Sat, 19 Apr 2025 21:14:24 GMT

Yes followed the sky instructions , main Q off, mini off, both for 3mins then started with main Q when that was complete then mini.

Re: Sky multi room fault

Laing1 — Sun, 20 Apr 2025 10:33:42 GMT

@Chancy wrote:

Yes followed the sky instructions , main Q off, mini off, both for 3mins then started with main Q when that was complete then mini.

@Chancy I have escalated this to sky

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Re: Sky multi room fault

Greenfingers001 — Sun, 20 Apr 2025 10:35:31 GMT

Thanks for escalating this. We’ve sent @Chancy an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.