topic Re: BT wifi in Sky Q

BT wifi

Tuffmeister — Fri, 18 Apr 2025 07:50:19 GMT

I've seen numerous posts about issues connecting a Sky Q box to WiFi- especially with BT internet. I have done every single suggestion but to no avail. I labouriosly type in my WiFi password and get connected for about 2 minutes and then it disconnects. I'm fed up with it. I have just had my TV wall mounted and cables chased into the wall but didn't think I'd need to hard wire for internet connection. It is so frustrating. Is there any fix available?

Re: BT wifi

Greenfingers001 — Sat, 19 Apr 2025 08:55:04 GMT

Hi there @Tuffmeister , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147