https://helpforum.sky.com/t5/Sky-Q/Insert-your-Viewing-card/m-p/4963606#M694623 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2968250">@D1ANe30277</a>&nbsp;wrote:<BR />My sky Q randomly stopped and error message please insert your Viewing card with the chip facing up. I checked and Viewing card was in ok I restarted box but still getting message, any help as looks like the whole of sky closed<HR /></BLOCKQUOTE><P>Take the card out and gently wipe the chip with a soft cloth</P> Fri, 18 Apr 2025 22:43:15 GMT Invisiblename 2025-04-18T22:43:15Z https://helpforum.sky.com/t5/Sky-Q/Insert-your-Viewing-card/m-p/4963590#M694621 My sky Q randomly stopped and error message please insert your Viewing card with the chip facing up. I checked and Viewing card was in ok I restarted box but still getting message, any help as looks like the whole of sky closed Fri, 18 Apr 2025 21:46:02 GMT https://helpforum.sky.com/t5/Sky-Q/Insert-your-Viewing-card/m-p/4963590#M694621 D1ANe30277 2025-04-18T21:46:02Z https://helpforum.sky.com/t5/Sky-Q/Insert-your-Viewing-card/m-p/4963606#M694623 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2968250">@D1ANe30277</a>&nbsp;wrote:<BR />My sky Q randomly stopped and error message please insert your Viewing card with the chip facing up. I checked and Viewing card was in ok I restarted box but still getting message, any help as looks like the whole of sky closed<HR /></BLOCKQUOTE><P>Take the card out and gently wipe the chip with a soft cloth</P> Fri, 18 Apr 2025 22:43:15 GMT https://helpforum.sky.com/t5/Sky-Q/Insert-your-Viewing-card/m-p/4963606#M694623 Invisiblename 2025-04-18T22:43:15Z