topic Switch to sky stream in Sky Q

Switch to sky stream

joffo — Thu, 17 Apr 2025 17:05:06 GMT

I'm currently on Sky Q but wondering if I can change to Sky Stream to make things cheaper

Re: Switch to sky stream

oldfella — Thu, 17 Apr 2025 18:12:11 GMT

@joffo wrote:

I'm currently on Sky Q but wondering if I can change to Sky Stream to make things cheaper

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Switch to sky stream

PandJ2020 — Thu, 17 Apr 2025 18:48:18 GMT

@joffo wrote:
I'm currently on Sky Q but wondering if I can change to Sky Stream to make things cheaper

Possibly - but you'll have to see what Sky can do for you. But remember stream is quite a different product to Q - you have to return all the boxes if you switch.

Also look at NowTV (It's Sky streaming without their hardware).

Re: Switch to sky stream

MightyQuinn — Thu, 17 Apr 2025 19:13:36 GMT

Hi @joffo The problem is Sky will want you to keep Sky Q as you have everything and they don't need to do anything. The last time I enquired about moving to Sky Stream they wanted an extra £20 a month for the privilege.

Re: Switch to sky stream

joffo — Fri, 18 Apr 2025 05:20:59 GMT

Yeh I no that was just putting out a general question as I've looked on the app and I cannot find anything on there

Re: Switch to sky stream

lettice — Fri, 18 Apr 2025 06:16:03 GMT

@joffo wrote:

Yeh I no that was just putting out a general question as I've looked on the app and I cannot find anything on there

You will have to call Sky if you want to move to Sky Stream from Sky Q.

You cannot do the move from Sky Q to Sky Stream online.

Depending on what packs you want, it will be a different price for everyone with any offers.

Just give them a call saying 'Sky Stream' at the voice prompt. It will be no harm in enquiring.