https://helpforum.sky.com/t5/Sky-Q/multiroom-issues/m-p/4961955#M694417 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3400196">@SimonLorna</a>&nbsp;wrote:<BR /> <P>New Sky Q box...well reconditioned....multiroom not connecting and remote now not working for multiroom so unable to set up</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3400196">@SimonLorna</a>&nbsp;</P> <P>Reset your mini remote by pressing&nbsp;&nbsp;and holding 7 &amp; 9 together on the remote until it’s led flashes four times.&nbsp;<BR />This will set it to infrared which will work all Q boxes. &nbsp; However the remote must be pointed directly at the mini box.</P> <P>Switch your mini box back on and you then you should be able to complete the Setup</P> <P>Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 &amp; 3 together until the remote led flashes and follow onscreen instructions to re- pair.</P> <P>&nbsp;</P> Wed, 16 Apr 2025 19:59:27 GMT oldfella 2025-04-16T19:59:27Z https://helpforum.sky.com/t5/Sky-Q/multiroom-issues/m-p/4961934#M694411 <P>New Sky Q box...well reconditioned....multiroom not connecting and remote now not working for multiroom so unable to set up</P> Wed, 16 Apr 2025 19:16:03 GMT https://helpforum.sky.com/t5/Sky-Q/multiroom-issues/m-p/4961934#M694411 SimonLorna 2025-04-16T19:16:03Z https://helpforum.sky.com/t5/Sky-Q/multiroom-issues/m-p/4961955#M694417 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3400196">@SimonLorna</a>&nbsp;wrote:<BR /> <P>New Sky Q box...well reconditioned....multiroom not connecting and remote now not working for multiroom so unable to set up</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3400196">@SimonLorna</a>&nbsp;</P> <P>Reset your mini remote by pressing&nbsp;&nbsp;and holding 7 &amp; 9 together on the remote until it’s led flashes four times.&nbsp;<BR />This will set it to infrared which will work all Q boxes. &nbsp; However the remote must be pointed directly at the mini box.</P> <P>Switch your mini box back on and you then you should be able to complete the Setup</P> <P>Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 &amp; 3 together until the remote led flashes and follow onscreen instructions to re- pair.</P> <P>&nbsp;</P> Wed, 16 Apr 2025 19:59:27 GMT https://helpforum.sky.com/t5/Sky-Q/multiroom-issues/m-p/4961955#M694417 oldfella 2025-04-16T19:59:27Z