topic Re: Paramount+ freezing and crashing in Sky Q

Paramount+

Dave_- — Fri, 04 Apr 2025 17:55:53 GMT

When sdvers cc o When adverts come on it just buffers and then pauses programs are ok just the adverts do this Trying to watch Criminal minds , discovery etc is virtually impossible , why is this? Any help appreciated

Paramount+ issues

MummyP — Fri, 14 Feb 2025 19:39:15 GMT

Paramount+ keeps pausing and jumps to adverts .. then buffers for a long time before skipping the episode you are watching and starts the next episode! Constantly stalling and repeating the same promo then an error message comes up saying no internet connection.. but we have.. so frustrating!!

Re: Paramount+ issues

caesarome — Fri, 14 Feb 2025 19:56:29 GMT

@MummyP

Is this on Sky Q, Glass or Stream ?

Re: Paramount+ issues

MummyP — Fri, 14 Feb 2025 20:08:22 GMT

Watching on Sky Q

Re: Adverts on Paramount +

MatWolfman — Thu, 03 Apr 2025 07:00:34 GMT

Hi, I dont necessarily need to upgrade my fustration is playing paramount + through Sky Q every time an advert comes on and the clock starts clicking down it freezes and crashes error 3005. I have updated software etc but contiually getting this problem even though it is in the same room as my sky ultra fibre high speed broadband. So frustrating

Paramount + still keeps freezing and shows error. Code 3005

Elky777 — Fri, 04 Apr 2025 20:43:16 GMT

Paramount + app is constantly freezing during advert breaks and is becoming unwatchable . We have tried rebooting and it does not solve the issue .

we have reported this to sky before but nothing has happened !

Re: Paramount+

lettice — Sat, 05 Apr 2025 06:07:46 GMT

This Paramount+ advert problem has been taken up with Sky and they are working with Paramount+ to fix

More information and a Sky answered post, for customers with Sky Stream/Glass also having the same problem as yourself, even if you are on Sky Q;

https://helpforum.sky.com/t5/Sky-Q/Paramount/td-p/4952686

Paramount

Graham1024 — Sun, 06 Apr 2025 08:24:54 GMT

Trying to watch mob land

on paramount halfway through stops as anybody else had any trouble

Re: Paramount

lettice — Sun, 06 Apr 2025 08:45:31 GMT

Does it do this when the adverts appear on screen?

Re: Paramount

Graham1024 — Sun, 06 Apr 2025 08:47:08 GMT

Yes it's when the advert is on it goes down to 31 seconds and stops

Re: Paramount+

lettice — Sun, 06 Apr 2025 08:59:25 GMT

@Graham1024

This is a known issue on Sky Q/Glass/Stream that Sky are looking at.

See my post above for further details.

Paramount + keeps buffering

Mandycoops — Mon, 07 Apr 2025 15:16:27 GMT

I'm trying to watch Paramount +. The app starts then shows a few seconds of an advert the buffers. An error code 3005 comes up on the screen. Sometimes I'm able to eat h part of a program then the same happens again. My broadband connection is fine and I'm signed up to the app. Any help would be amazing. Thanks in advance

Re: Paramount + keeps buffering

caesarome — Mon, 07 Apr 2025 15:21:43 GMT

Is this with Sky Q, Glass or Stream ?

Re: Paramount + keeps buffering

Mandycoops — Mon, 07 Apr 2025 15:36:10 GMT

Sky Q, sorry I didn't think to put that

Re: Paramount + keeps buffering

caesarome — Mon, 07 Apr 2025 15:49:31 GMT

Np problem, as this is Sky Q related I have moved this to the Sky Q forum on here for you,

Re: Paramount+

Mcsteviep — Mon, 07 Apr 2025 19:01:48 GMT

The same thing is happening to us is there a resolve for this?

Paramount+ freezing when on Ads

Shaun835 — Wed, 09 Apr 2025 21:15:02 GMT

Is there a fault with the Paramount+ app or is my Internet (sky Broadband) not fast enough to cope!

Re: Paramount+ freezing when on Ads

caesarome — Wed, 09 Apr 2025 21:17:19 GMT

@Shaun835

Is this on Sky Q, Glass or Stream ?

Re: Paramount+ freezing when on Ads

Shaun835 — Wed, 09 Apr 2025 21:19:04 GMT

Sorry, I using Sky Q

Re: Paramount+ freezing when on Ads

caesarome — Wed, 09 Apr 2025 21:31:27 GMT

Thanks, I have moved this to the Sky Q forum for you.