https://helpforum.sky.com/t5/Sky-Q/No-network/m-p/4953173#M693345 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3522833">@Madeira01</a>&nbsp;</P> <P>Have you tried rebooting your hub at the mains, if so and that doesn't sort it then the&nbsp;<SPAN>first thing to check is this link to see if there are any outages in your area:</SPAN></P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Apr 2025 12:41:46 GMT caesarome 2025-04-05T12:41:46Z https://helpforum.sky.com/t5/Sky-Q/No-network/m-p/4953166#M693344 <P>I have no network and I cannot get my mini box to connect to the hub</P> Sat, 05 Apr 2025 12:35:04 GMT https://helpforum.sky.com/t5/Sky-Q/No-network/m-p/4953166#M693344 Madeira01 2025-04-05T12:35:04Z https://helpforum.sky.com/t5/Sky-Q/No-network/m-p/4953173#M693345 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3522833">@Madeira01</a>&nbsp;</P> <P>Have you tried rebooting your hub at the mains, if so and that doesn't sort it then the&nbsp;<SPAN>first thing to check is this link to see if there are any outages in your area:</SPAN></P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Apr 2025 12:41:46 GMT https://helpforum.sky.com/t5/Sky-Q/No-network/m-p/4953173#M693345 caesarome 2025-04-05T12:41:46Z