topic Re: Skyq netflix in Sky Q

Skyq netflix

Ashraf90 — Thu, 03 Apr 2025 11:23:36 GMT

Hi. I have netflix on my sky package but it does not show it on the sky apps! Any help?

Re: Skyq netflix

Invisiblename — Thu, 03 Apr 2025 11:38:45 GMT

@Ashraf90 wrote:
Hi. I have netflix on my sky package but it does not show it on the sky apps! Any help?

Use the Netflix app

Re: Skyq netflix

Ashraf90 — Thu, 03 Apr 2025 11:42:52 GMT

The netflix app is not showing under apps!

Re: Skyq netflix

nigea99 — Thu, 03 Apr 2025 12:19:26 GMT

hi @Ashraf90

To check & refresh software/apps if needed follow all the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

Note : The refresh of apps can take several hours before it takes place

Re: Skyq netflix

Invisiblename — Thu, 03 Apr 2025 14:14:25 GMT

@nigea99 wrote:
hi @Ashraf90

To check & refresh software/apps if needed follow all the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

Note : The refresh of apps can take several hours before it takes place

@Ashraf90 or this might work. Identify something that you know is on Netflix then, using voice command "play ....." and see if that brings up the Netflix app

Re: Skyq netflix

lettice — Thu, 03 Apr 2025 15:49:44 GMT

While you wait for the apps refresh as mentioned in link above to repopulate.

It can take up to 24 hours.

Just use your Sky Q voice remote saying 'Netflix' that will most probably open the app, until the app has repopulated in your menus.