topic Re: Sky Q options in Sky Q

Sky Q options

Ouseman — Tue, 01 Apr 2025 17:40:36 GMT

I want to see a list of the different channels, features and costs of a 1TB Q box, a 2TB Q box, and their 4K versions, but I can't find that anywhere on the Sky website. ANy suggestions?

Re: Sky Q options

Daniel0210 — Tue, 01 Apr 2025 17:44:33 GMT

@Ouseman

The channels don't change from Sky Q box to Sky Q box. Channels are based on the subscription and add-ons you take. The default Sky Q box at the moment is a 1TB.

Re: Sky Q options

MightyQuinn — Tue, 01 Apr 2025 18:23:12 GMT

@Ouseman wrote:
I want to see a list of the different channels, features and costs of a 1TB Q box, a 2TB Q box, and their 4K versions, but I can't find that anywhere on the Sky website. ANy suggestions?

Hi @Ouseman The subscription cost is the same for all boxes, as is the features and channels. Apart from 32C that only records 3 channels at a time and supports only one Mini box simultaneously. All 32B boxes support UHD and 32B1 & 32B2 boxes support HDR. The current default is the 32B2 1TB box.

https://www.sky.com/help/articles/sky-software-updates

Re: Sky Q options

Ouseman — Tue, 01 Apr 2025 20:20:57 GMT

Thanks but I have no idea what a 32C, 32B1 and 32B2 box are - I thought you said they're all the same!

Re: Sky Q options

Chodley — Tue, 01 Apr 2025 22:55:05 GMT

@Ouseman wrote:
Thanks but I have no idea what a 32C, 32B1 and 32B2 box are - I thought you said they're all the same!

Subscription cost (there is no purchase cost, you can't buy them) and channels are the same.

features differ in terms of the things he mentioned.

you can't really pick and choose what you get anyhow but these days everyone gets a 1TB box that can do UHD/HDR

Re: Sky Q options

MightyQuinn — Wed, 02 Apr 2025 07:13:06 GMT

@Ouseman wrote:
Thanks but I have no idea what a 32C, 32B1 and 32B2 box are - I thought you said they're all the same!

Hi @Ouseman They are the hardware versions of the boxes. As far as the end user is concerned they are all the same.

Re: Sky Q options

Chodley — Wed, 02 Apr 2025 07:23:54 GMT

@MightyQuinn wrote:
@Ouseman wrote:
Thanks but I have no idea what a 32C, 32B1 and 32B2 box are - I thought you said they're all the same!
Hi @Ouseman They are the hardware versions of the boxes. As far as the end user is concerned they are all the same.

Until they need to do a box replacement and assume the old power cable will fit 😁

Re: Sky Q options

Ouseman — Wed, 02 Apr 2025 07:54:58 GMT

Thanks to everyone who answered. The fog is clearing!

Re: Sky Q options

nigea99 — Wed, 02 Apr 2025 08:10:33 GMT

@Ouseman wrote:

Thanks to everyone who answered. The fog is clearing!

hi @Ouseman

Just in case of any confusion over the different boxes the default box being offered to new customers is a 1TB UHD (HDR capable) box although for customers upgrading from SKY HD we have often seen SKY only offer the older 1TB non UHD box

2TB boxes are fairly thin on the ground and usually SKY will want an 'upgrade' fee of typically £99 there may also be an upgrade fee if they are only offering the non UHD version

To put this in contect with earlier posts the 32xxxx reference is what is shown in the menus on the boxes
If it is 32Cxxx then it is an older 1TB non-UHD Box
If it is 32B0xxx then it is a (V1) UHD but non HDR 2TB Box
If it is 32B1xxx then it is a (V2) UHD HDR 2TB Box (which has a separate Power supply)
If it is 32B2xxx then it is a (V3) UHD HDR 1TB or 2TB Box (as mentioned the 1TB version is now usually the default for new customers)

As you may see the mention earlier regarding differng power supplies is with the 2TB versions

Note you are unlikely to specify you get a 2TB V3 box above only a 2TB HDR capable box which SKY can issue a V2 or V3

Note V1,V2 & V3 are terms only really used here and the SKY advisers do not know them by these (or even the 32xxx references) only by type e.g. 1TB non UHD/1TB UHD, 2TB UHD non HDR capable & 2TB UHD / HDR capable

Re: Sky Q options

Ouseman — Wed, 02 Apr 2025 08:25:01 GMT

Thanks very much. That's v clear and helpful