topic Re: how do i keep my purchases if i have cancelled sky in Sky Q

how do i keep my purchases if i have cancelled sky

Michael701 — Tue, 01 Apr 2025 15:27:50 GMT

i have cancelled my sky account. can i keep the films i have purchased?

Re: how do i keep my purchases if i have cancelled sky

Daniel0210 — Tue, 01 Apr 2025 15:32:27 GMT

If you've cancelled Sky Q (where you've posted) then the main Sky Q box and any mini boxes will need to be returned to Sky so the answer will be no.

Re: how do i keep my purchases if i have cancelled sky

nigea99 — Tue, 01 Apr 2025 15:45:23 GMT

@Michael701 wrote:

i have cancelled my sky account. can i keep the films i have purchased?

hi @Michael701

Once you cancel you can still access any purchsed films

You access via the SKY Store

https://www.skystore.com/n/hwtw/help/faq/ways-to-watch

I believe you may need to contact the SKY Store support team (available via chat at certain times) to make your account SKY Store only (or something like that)