topic Re: Cancelling Sky Q box replacement order in Sky Q

Cancelling Sky Q box replacement order

AS_2112 — Tue, 01 Apr 2025 08:43:50 GMT

My Sky Q Box is now working and a replacement box is no longer needed. How do I cancel the replacement?

Re: Cancelling Sky Q box replacement order

SKY1992bf — Tue, 01 Apr 2025 08:46:44 GMT

@AS_2112 By calling sky

Re: Cancelling Sky Q box replacement order

AS_2112 — Tue, 01 Apr 2025 08:51:14 GMT

Ive called them 3 times and am unable to reach a real person to speak to. The virtual assistant doesnt understand the question I am asking!

Re: Cancelling Sky Q box replacement order

SKY1992bf — Tue, 01 Apr 2025 08:54:21 GMT

@AS_2112 Call again and this time don't say anything when prompted and stay on the line for as long as possible and you will eventually be put in the queue to speak to an agent