topic Re: Sooo confused in Sky Q

Sooo confused

Stressedskyuser — Mon, 31 Mar 2025 16:29:06 GMT

I have sky Q hard wired into Sky hub. I think have 4 mini boxes upstairs. I want to make sure they are used as hotspots as the signal drops off at the back of the house and a sky booster just seeems to make it worse. Should the 2.4 and 5g wireless on the sky a box be on or off ? Thanks

Re: Sooo confused

oldfella — Mon, 31 Mar 2025 17:00:45 GMT

@Stressedskyuser wrote:

I have sky Q hard wired into Sky hub. I think have 4 mini boxes upstairs. I want to make sure they are used as hotspots as the signal drops off at the back of the house and a sky booster just seeems to make it worse. Should the 2.4 and 5g wireless on the sky a box be on or off ? Thanks

Needs to on @Stressedskyuser assuming your minis are on WiFi

Re: Sooo confused

Stressedskyuser — Mon, 31 Mar 2025 17:11:25 GMT

Yes minis are on WiFi except one which is hard wired to the router

Re: Sooo confused

Chodley — Mon, 31 Mar 2025 18:11:56 GMT

Need both on afaik. Think they only do 2.4 for wifi hotspotting and they need 5 for the Q mesh.

of course, having both on then messes up your Q connection to the internet I expect.

Re: Sooo confused

Laing1 — Mon, 31 Mar 2025 19:19:12 GMT

@Stressedskyuser wrote:

I have sky Q hard wired into Sky hub. I think have 4 mini boxes upstairs. I want to make sure they are used as hotspots as the signal drops off at the back of the house and a sky booster just seeems to make it worse. Should the 2.4 and 5g wireless on the sky a box be on or off ? Thanks

@Stressedskyuser as has been said you need both 2.4 aned 5 Ghz on but as you have Sky as your broadband you will receive both 2.4 and 5Ghz as hotspots

Re: Sooo confused

Chodley — Mon, 31 Mar 2025 19:34:15 GMT

Aha thanks for the correction

Re: Sooo confused

Laing1 — Mon, 31 Mar 2025 20:19:57 GMT

@Chodley wrote:

Aha thanks for the correction

@Chodley no worries just another oddity 😀