topic Re: Projector picture issues with sky Q in Sky Q

Projector picture issues with sky Q

keith.p666 — Mon, 31 Mar 2025 18:53:08 GMT

Just purchased a hy300 pro projector and connected it to sky Q . But only.get sound no picture. I did get picture after resetting to factory on projector, move it outside via hdmi and now there's sound but no picture

Its doing my head in so please help

Re: Projector picture issues with sky Q

Chodley — Mon, 31 Mar 2025 19:03:48 GMT

How long is the cable?

Re: Projector picture issues with sky Q

lettice — Mon, 31 Mar 2025 19:07:31 GMT

Firstly, check your projector HDCP capabilities.
Needs to be HDCP1.4 for HD and HDCP2.2 for UHD and related to the Sky Q box model.

Have a read of this previous thread for some background with projectors and Sky Q?

https://helpforum.sky.com/t5/Sky-Q/Projector-picture-issues-with-sky-Q/m-p/4949516/highlight/false#M692926

Any further questions, ask here.

Re: Projector picture issues with sky Q

MightyQuinn — Mon, 31 Mar 2025 19:08:48 GMT

@Chodley wrote:
How long is the cable?

Hi @keith.p666 and what resolution?

Re: Projector picture issues with sky Q

keith.p666 — Wed, 02 Apr 2025 16:44:54 GMT

7 meter but ot worked when I plugged it in. took it outside and set up, no picture via hdmi, youtube works fine

Re: Projector picture issues with sky Q

Chodley — Wed, 02 Apr 2025 20:35:04 GMT

Same cable? And if you bring it back in it works fine? And vice versa?

Youtube actually playing from the Q as well?

the panel in those things is only 720p so no point feeding it anything higher res than that, which reduces the demands on the cable. I'd try different res outputs.