https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948706#M692812 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4363712">@GrannyS1</a>&nbsp; &nbsp;Follow the help article, and it should lead you to replacing your box if it is shown to be faulty.</P><P><A href="https://www.sky.com/help/articles/sky-q-wont-turn-on" target="_blank">https://www.sky.com/help/articles/sky-q-wont-turn-on</A></P> Sun, 30 Mar 2025 19:29:07 GMT MightyQuinn 2025-03-30T19:29:07Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948693#M692809 <P>My Q box is on standby permanently. I have tried pressing the sky button but nothing is happening.</P> Sun, 30 Mar 2025 19:07:33 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948693#M692809 GrannyS1 2025-03-30T19:07:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948696#M692810 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4363712">@GrannyS1</a>&nbsp; &nbsp;What happens when you press the power button on the box itself? (To rule out a problem with the remote).</P> Sun, 30 Mar 2025 19:13:59 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948696#M692810 MightyQuinn 2025-03-30T19:13:59Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948698#M692811 <P>Nothing . I have a spare remote but nothing is happening with that</P> Sun, 30 Mar 2025 19:15:58 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948698#M692811 GrannyS1 2025-03-30T19:15:58Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948706#M692812 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4363712">@GrannyS1</a>&nbsp; &nbsp;Follow the help article, and it should lead you to replacing your box if it is shown to be faulty.</P><P><A href="https://www.sky.com/help/articles/sky-q-wont-turn-on" target="_blank">https://www.sky.com/help/articles/sky-q-wont-turn-on</A></P> Sun, 30 Mar 2025 19:29:07 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4948706#M692812 MightyQuinn 2025-03-30T19:29:07Z