topic Re: Discovery in Sky Q

Discovery

Johnmox — Thu, 27 Mar 2025 09:23:19 GMT

I have not accessed Discovery plus for a few weeks. When I tried to sign in I used the QR code but nothing happened. I tried to log in to the web site on my browser but also nothing happened. Checking with my account I do have Discovery Plus

Re: Discovery

Brill+Gill — Fri, 28 Mar 2025 10:13:48 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Discovery

Nigel+GD — Fri, 28 Mar 2025 12:15:26 GMT

Hello I have the same problem when I use the QR code it's just a blank screen with a white wheel spinning phone Sky yesterday after 60 minutes + it has been forwarded to technical dept.

I just have to wait