https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938288#M691306 <P>Yeah I am having problems too. Also communal. Signal in and out picture pixelating. Not good sort it out sky pay enough as it is!!!!</P> Sun, 16 Mar 2025 13:45:00 GMT Scampifries81 2025-03-16T13:45:00Z https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938272#M691303 <P>As title says my SkyQ box will only receive BBC, ITV, Channel 4 and Channel 5. All others are displaying 'No Satellite Signal' message. I am on a communal system using SCR. Any ideas if it's my box or in the communal system?</P> Sun, 16 Mar 2025 13:21:38 GMT https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938272#M691303 darling412001 2025-03-16T13:21:38Z https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938288#M691306 <P>Yeah I am having problems too. Also communal. Signal in and out picture pixelating. Not good sort it out sky pay enough as it is!!!!</P> Sun, 16 Mar 2025 13:45:00 GMT https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938288#M691306 Scampifries81 2025-03-16T13:45:00Z https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938300#M691310 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/581934">@darling412001</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4354558">@Scampifries81</a>&nbsp;<BR />If you’re seeing a <STRONG> “no satellite signal”</STRONG> message check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely a dish misalignment or possibly a failing LNB (on the arm of the dish). As you are connected to a communal dish you need to liaise directly with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />It’s worth noting that:<BR /><BR /><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span> a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels <BR /><BR /><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span> a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.</P> Sun, 16 Mar 2025 14:02:40 GMT https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938300#M691310 Daniel0210 2025-03-16T14:02:40Z https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938321#M691317 <P>Seems I was incorrect and there are other channels that I can still receive as well as BBC etc. Can I diagnose if the fault is in my box and Sky would need to send an engineer, or the fault is in the dish/communal distribution system in which case I need my building management company to get someone out?</P> Sun, 16 Mar 2025 14:57:48 GMT https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938321#M691317 darling412001 2025-03-16T14:57:48Z https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938328#M691318 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/581934">@darling412001</a>&nbsp;</P> <P>A no satellite signal message is a dish alignment issue.&nbsp;</P> Sun, 16 Mar 2025 15:06:02 GMT https://helpforum.sky.com/t5/Sky-Q/No-Satellite-Signal-on-all-channels-accept-BBC-ITV-4-amp-5/m-p/4938328#M691318 Daniel0210 2025-03-16T15:06:02Z