topic Re: Where is my 5 app? in Sky Q

Where is my 5 app?

Flippineck — Wed, 12 Mar 2025 21:05:44 GMT

I've got the "5" app on my main TV when I'm watching SKY.. It's one of the "tiles", like Netflix, Disney+ etc.

But it isn't on my other TV! All the other apps are there, but not "5".
can anyone help?

Re: Where is my 5 app?

nigea99 — Thu, 13 Mar 2025 09:02:03 GMT

@Flippineck wrote:

I've got the "5" app on my main TV when I'm watching SKY.. It's one of the "tiles", like Netflix, Disney+ etc.

But it isn't on my other TV! All the other apps are there, but not "5".
can anyone help?

hi @Flippineck

Follow all the steps on this link (skipping any that are OK) to ensure that the Software & apps are all up to date on the box that has it missing
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

Note: The refresh apps may take a few hours before it happens

Re: Where is my 5 app?

lettice — Thu, 13 Mar 2025 10:27:02 GMT

As well as doing the above, to get the tile added, from checking software and an app refresh.

Try saying 'My 5' into your voice remote.