topic Re: Sky q not working in Sky Q

Sky q not working

Jamesharvey — Wed, 12 Mar 2025 09:37:07 GMT

No service on the tv when sky box is on

Re: Sky q not working

Daniel0210 — Wed, 12 Mar 2025 10:34:18 GMT

@Jamesharvey

Any error messages?

Re: Sky q not working

Jamesharvey — Wed, 12 Mar 2025 10:46:49 GMT

No error messages screen just flickering

Re: Sky q not working

oldfella — Wed, 12 Mar 2025 10:58:25 GMT

@Jamesharvey wrote:

No error messages screen just flickering

Hi @Jamesharvey

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: Sky q not working

Jamesharvey — Wed, 12 Mar 2025 11:26:50 GMT

Thank you all it's working again

Re: Sky q not working

Thekat1 — Sun, 04 May 2025 07:19:44 GMT

Tried this still not working