Sky screen keeps going black

WPeterB — Sat, 08 Mar 2025 15:15:02 GMT

Screen keeps going black

Re: Sky screen keeps going black

oldfella — Sat, 08 Mar 2025 19:44:51 GMT

@WPeterB wrote:

Screen keeps going black

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: Sky screen keeps going black

Chodley — Sun, 09 Mar 2025 07:07:36 GMT

Might be a flakey hdmi cable

is this on live tv or apps or both?

Re: Sky screen keeps going black

Sah122 — Sun, 09 Mar 2025 09:23:27 GMT

Mine keeps doing this on one channel only mtv music, screen goes black, change channel and go back it's fine for a little bit and then does it again.

topic Sky screen keeps going black in Sky Q

Sky screen keeps going black

Re: Sky screen keeps going black

Re: Sky screen keeps going black

Re: Sky screen keeps going black