topic Re: Old box collection? in Sky Q

Old box collection?

guypakeman1 — Sat, 08 Mar 2025 09:51:08 GMT

A while back i got a new box delivered whilst they were fixing the cables, and the engineers told me someone from sky would contact me about coming to collect the old box. Never heard anything, nor had any requests to send it anywhere. Can I just take it to be recycled?

Re: Old box collection?

SKY1992bf — Sat, 08 Mar 2025 09:53:47 GMT

@guypakeman1 don't recycle it whatever you do

wait until you hear from sky one way or another

Re: Old box collection?

MightyQuinn — Sat, 08 Mar 2025 10:13:42 GMT

Hi @guypakeman1 What is the box? For example a Sky+HD box or a Sky Q box.

Re: Old box collection?

guypakeman1 — Sat, 08 Mar 2025 10:18:41 GMT

Sky Q box

Re: Old box collection?

oldfella — Sat, 08 Mar 2025 10:54:46 GMT

@guypakeman1 wrote:

A while back i got a new box delivered whilst they were fixing the cables, and the engineers told me someone from sky would contact me about coming to collect the old box. Never heard anything, nor had any requests to send it anywhere. Can I just take it to be recycled?

Hi @guypakeman1

All Sky Q boxes are Sky property and must be returned to Sky or non return charges will apply.

Sky+ HD boxes are not Sky property and can be kept or disposed of however you wish.

If it is a Sky Q box you need to check with Sky directly and get information and a definitive request for it's return.