topic Re: Failed, No Subscription in Sky Q

Failed, No Subscription

Poptrash1 — Wed, 05 Mar 2025 16:37:47 GMT

Everytime when trying to download on demand whether it's BBC or Sky content keep getting Failed, No Subscription

have reset, had a new q box delivered - still same problem

anyone had the same problem and had it resolved?

thanks

Re: Failed, No Subscription

Addie15 — Thu, 06 Mar 2025 10:17:08 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147