topic Re: Skycard in Sky Q

Skycard

LauraTraynor — Wed, 05 Mar 2025 15:29:08 GMT

Hello,

I sent my faulty sky q box back today and forgot to take my sky card out of it can I get a replacement please

Re: Skycard

Daniel0210 — Wed, 05 Mar 2025 15:31:34 GMT

@LauraTraynor

A common mistake seen on here but you'll need to call Sky to arrange a replacement card.

Re: Skycard

LauraTraynor — Wed, 05 Mar 2025 15:32:42 GMT

Do u have a number?
I can't find any that get me through please

Re: Skycard

Daniel0210 — Wed, 05 Mar 2025 15:33:10 GMT

@LauraTraynor
To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.