topic Re: Sky not receiving signal in Sky Q

Sky not receiving signal

Alex013 — Wed, 05 Mar 2025 08:48:39 GMT

No signal posts already on your page not helpful

Re: No sky signal

Alex013 — Wed, 05 Mar 2025 09:01:20 GMT

I have tried to cancel my sky by email. Could it have been done? No reply to my email request and sent it twice

Re: Sky not receiving signal

Annie+UK — Wed, 05 Mar 2025 09:47:45 GMT

Which Sky System do you have?

• Sky Plus (Sky Plus Forum)
• Sky Q (Sky Q Forum)

Re: No sky signal

caesarome — Wed, 05 Mar 2025 09:48:34 GMT

@Alex013

It is probably easier to use the messaging service if you don't want to call:

https://www.sky.com/help/articles/cancel-sky-tv

Select "No, I still need help" at the bottom of the page on the above link.

Re: Sky not receiving signal

daveNOS — Wed, 05 Mar 2025 09:49:32 GMT

@Alex013 wrote:
No signal posts already on your page not helpful

@Alex013 If you've tried the troubleshooting and its not helped you will have to call Sky to request an engineer, be aware though there may be a lengthy wait time as there are fewer installers available than previous years.

You may have a quicker response by employing a local independent installer, this would obviously be at your own cost and would be your only option if you are a Sky+HD subscriber.