My home button is not working

CharlesCassidy — Tue, 04 Mar 2025 09:22:22 GMT

I press home button but it's not working all I get settings and the other box skip and set up later but they don't respond when I press them

Re: My home button is not working

oldfella — Tue, 04 Mar 2025 10:01:07 GMT

@CharlesCassidy wrote:

I press home button but it's not working all I get settings and the other box skip and set up later but they don't respond when I press them

Hi @CharlesCassidy

First reboot your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Then with the Q box on with green led try completly resetting your Bluetooth remote.

Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

topic My home button is not working in Sky Q

My home button is not working

Re: My home button is not working