https://helpforum.sky.com/t5/Sky-Q/Number-1-button-stuck-on-my-sky-q-remote/m-p/4928013#M690065 Thank you I will contact them tomorrow. Mon, 03 Mar 2025 19:33:06 GMT Loopy67 2025-03-03T19:33:06Z https://helpforum.sky.com/t5/Sky-Q/Number-1-button-stuck-on-my-sky-q-remote/m-p/4928007#M690060 The Number 1 button is stuck on my sky q remote Mon, 03 Mar 2025 19:27:31 GMT https://helpforum.sky.com/t5/Sky-Q/Number-1-button-stuck-on-my-sky-q-remote/m-p/4928007#M690060 Loopy67 2025-03-03T19:27:31Z https://helpforum.sky.com/t5/Sky-Q/Number-1-button-stuck-on-my-sky-q-remote/m-p/4928009#M690062 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4055223">@Loopy67</a>&nbsp;</P> <P>Possibly a bit of fluff or dirt stuck underneath it. It cleaning it gently doesn't work&nbsp;<BR />follow this link and it should send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Mon, 03 Mar 2025 19:29:35 GMT https://helpforum.sky.com/t5/Sky-Q/Number-1-button-stuck-on-my-sky-q-remote/m-p/4928009#M690062 Daniel0210 2025-03-03T19:29:35Z https://helpforum.sky.com/t5/Sky-Q/Number-1-button-stuck-on-my-sky-q-remote/m-p/4928013#M690065 Thank you I will contact them tomorrow. Mon, 03 Mar 2025 19:33:06 GMT https://helpforum.sky.com/t5/Sky-Q/Number-1-button-stuck-on-my-sky-q-remote/m-p/4928013#M690065 Loopy67 2025-03-03T19:33:06Z