https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927580#M690014 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4344820">@Bretman</a>&nbsp;<BR />No need for repeated posts.</P> <P>&nbsp;</P> <P>If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 31 days for Sky Q and 14 days for Broadband) for any loaned equipment they are expecting back. <BR /><BR />If the arrival of packaging is delayed it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 03 Mar 2025 12:58:32 GMT Daniel0210 2025-03-03T12:58:32Z https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927573#M690011 <P>When will I receive return packaging for my Sky Q box?</P> Mon, 03 Mar 2025 12:52:51 GMT https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927573#M690011 Bretman 2025-03-03T12:52:51Z https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927577#M690012 <P>ceive packaging for my Sky Q box./When will I</P> Mon, 03 Mar 2025 12:55:50 GMT https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927577#M690012 Bretman 2025-03-03T12:55:50Z https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927578#M690013 <P>when will I receive return packaging for my Sky Q box?</P> Mon, 03 Mar 2025 12:57:24 GMT https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927578#M690013 Bretman 2025-03-03T12:57:24Z https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927580#M690014 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4344820">@Bretman</a>&nbsp;<BR />No need for repeated posts.</P> <P>&nbsp;</P> <P>If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 31 days for Sky Q and 14 days for Broadband) for any loaned equipment they are expecting back. <BR /><BR />If the arrival of packaging is delayed it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 03 Mar 2025 12:58:32 GMT https://helpforum.sky.com/t5/Sky-Q/Retun-Packaging/m-p/4927580#M690014 Daniel0210 2025-03-03T12:58:32Z