topic Re: Buffering issues with Disney + in Sky Q

Buffering issues with Disney +

Shelly1006 — Wed, 27 Nov 2024 02:18:32 GMT

Hi ,

is anyone having any issues when watching Disney +? I noticed recently that it keeps showing the blue circle and on occasions going to a blank screen and stopping mid way through an episode. Not sure if it is due to the recent bad weather we have been having (winds and heavy rains, storm Bert and storm Collan) but unable to enjoy the programmes because of it ☹️

DC and Marvel fan ❤️

Re: Buffering issues with Disney +

lettice — Wed, 27 Nov 2024 07:56:53 GMT

Disney + app comes over the internet, not via your Sky Q dish.

Try rebooting your router and do a refresh apps on your sky Q;

Press Home on your Sky Q remote, then highlight Settings
Press 0,0,1 and Select to access the Installer menu
Select Apps then highlight Refresh all Apps on this box. You'll see a message that says, 'Your apps are being refreshed'.
Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

Re: Buffering issues with Disney +

BC13 — Wed, 27 Nov 2024 23:50:03 GMT

I'm having exactly the same issue, tried app update and reset advice but no joy

Re: Buffering issues with Disney +

Ferengi47 — Sat, 28 Dec 2024 22:14:43 GMT

Me too. Has only started happening recently and is clearly a widespread issue. Why aren't Sky doing anything about it?

Re: Buffering issues with Disney +

Bobhunduk — Sun, 02 Mar 2025 00:24:08 GMT

Still having the same issue, did anyone manage to resolve it?

Re: Buffering issues with Disney +

Ferengi47 — Sun, 02 Mar 2025 12:01:27 GMT

Nope! And still happening.

Re: Buffering issues with Disney +

Alan1952 — Tue, 19 May 2026 18:28:34 GMT

I am also having these issues and none of the suggestions resolves it.