https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-freezing/m-p/4926578#M689864 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 02 Mar 2025 09:32:49 GMT Lisa-P1987 2025-03-02T09:32:49Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-freezing/m-p/4926040#M689779 <P>My sky q box freezes on a regular basis, at least 3 times a week.</P><P>&nbsp;</P><P>I have done a factory reset and this has not solved the issue at all.&nbsp;</P> Sat, 01 Mar 2025 13:42:53 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-freezing/m-p/4926040#M689779 Drew74 2025-03-01T13:42:53Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-freezing/m-p/4926578#M689864 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 02 Mar 2025 09:32:49 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-freezing/m-p/4926578#M689864 Lisa-P1987 2025-03-02T09:32:49Z