topic Re: Order new sky q box in Sky Q

Order new sky q box

NiamhM — Fri, 16 Feb 2024 18:18:41 GMT

I am having problems with the hard drive of my sky q box, how do I order a new box?

Re: Order new sky q box

oldfella — Fri, 16 Feb 2024 18:23:04 GMT

@NiamhM wrote:

I am having problems with the hard drive of my sky q box, how do I order a new box?

Hi @NiamhM

Work through the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Order new sky q box

Daniel0210 — Fri, 16 Feb 2024 18:29:59 GMT

@NiamhM

And if a doorstep box swap is arranged please remember to remove your viewing card from the faulty Sky Q box.

Re: Order new sky q box

Kevcfc — Sun, 21 Jul 2024 20:39:39 GMT

I ordered a new box yesterday, then the old one seemed ok, so I cancelled the order online with a sky customer service rep

today I received an email from DPD to say they had my parcel

i phoned sky and spoke to agent and again cancelled the order

bit of a joke when they say order is cancelled and it wasnt

well if it arrives tomorrow I'm not accepting it

ive also sent a complaint to sky

Re: Order new sky q box

PandJ2020 — Sun, 21 Jul 2024 20:55:47 GMT

@Kevcfc wrote:
bit of a joke when they say order is cancelled and it wasnt

well if it arrives tomorrow I'm not accepting it

ive also sent a complaint to sky

There's no cost involved - seems they've been efficient in arranging a replacement. Just refuse delivery, not sure why it's worth a complaint?

Re: Order new sky q box

Shanekeaney — Fri, 28 Feb 2025 18:58:47 GMT

hi I'm new person on here how can I get a new sky box

Re: Order new sky q box

MightyQuinn — Fri, 28 Feb 2025 19:05:07 GMT

Hi @Shanekeaney What type of Sky box?

Re: Order new sky q box

Tara261 — Wed, 09 Apr 2025 10:00:46 GMT

My sky box keeps freezing

Re: Order new sky q box

Tara261 — Wed, 09 Apr 2025 10:02:50 GMT

Need new sky box

Re: Order new sky q box

MightyQuinn — Wed, 09 Apr 2025 11:02:47 GMT

@Tara261 wrote:
Need new sky box

Hi @Tara261 Asking other customers for a new box ... See Welcome below.

Re: Order new sky q box

Chodley — Wed, 09 Apr 2025 12:02:51 GMT

@Tara261 wrote:
Need new sky box

See the first reply in this thread