topic Re: minibox connectivity problem since december in Sky Q

minibox connectivity problem since december

dgy941h — Thu, 27 Feb 2025 23:23:53 GMT

Absolutely sick of problems with 1 sky minibox connectivity problem, sky engineers been out now 6times since December. i even have a white booster, engineers say can't find problem, or thinks they've fixed it..

It needs sorting or I'm going elsewhere. Ready to disconnect everything. So frustrating. Not getting a service you pay for £143 all in.. very very unhappy

Re: minibox connectivity problem since december

Greenfingers001 — Fri, 28 Feb 2025 11:28:07 GMT

Hi there @dgy941h , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: minibox connectivity problem since december

dgy941h — Fri, 28 Feb 2025 14:51:13 GMT

Sky engineer came out now gone all our mobiles won't send texts, and can't recieve