topic Re: Thinking of Cancelling Some Packages, But Have Some Questions First. in Sky Q

Thinking of Cancelling Some Packages, But Have Some Questions First.

MrWedgy — Thu, 13 Apr 2023 21:03:41 GMT

Currently my 2 main packages are Sky Signature and Sky Sports F1.

I am thinking of cutting Signature to reduce costs, but have a few questions please:

1. Can i still use all recording features with free channels?

2. Can i still access catch up and box sets from free channels, such as BBC?

On my bill i currectly have:

Sky Sports HD Free (-£6)

Sky HD (£9)

UHD (£4)

If i cancel Sky HD and UHD:

1. Can i still watch free channels in HD?

2. Will it effect me watching SKY F1 in HD now or in the future?

3. Are apps effected by this? (will Disney+ still be in UHD)

Thank you.

Re: Thinking of Cancelling Some Packages, But Have Some Questions First.

oj01 — Thu, 13 Apr 2023 21:08:49 GMT

@MrWedgy wrote:
Currently my 2 main packages are Sky Signature and Sky Sports F1.
I am thinking of cutting Signature to reduce costs, but have a few questions please:

1. Can i still use all recording features with free channels?
2. Can i still access catch up and box sets from free channels, such as BBC?

On my bill i currectly have:
Sky Sports HD Free (-£6)
Sky HD (£9)
UHD (£4)
If i cancel Sky HD and UHD:
1. Can i still watch free channels in HD?
2. Will it effect me watching SKY F1 in HD now or in the future?
3. Are apps effected by this? (will Disney+ still be in UHD)

Thank you.

@MrWedgy Sky Signature is the minimum base package. Cancelling that ends your Sky subscription and the Sky Q boxes would need returning to Sky.

You can cancel HD and UHD and would still receive the free HD channels and F1 in HD.

Re: Thinking of Cancelling Some Packages, But Have Some Questions First.

MrWedgy — Thu, 13 Apr 2023 21:20:13 GMT

Oh well that has scuppered my plans. Thanks for the help pal.

Re: Thinking of Cancelling Some Packages, But Have Some Questions First.

Razer1 — Fri, 28 Feb 2025 12:06:50 GMT

I don't think you have understood what I mean and what you need to do to reduce my bill for my tv package

Re: Thinking of Cancelling Some Packages, But Have Some Questions First.

Daniel0210 — Fri, 28 Feb 2025 12:14:12 GMT

@Razer1 wrote:

I don't think you have understood what I mean and what you need to do to reduce my bill for my tv package

@Razer1

That is your first post so you need to explain what you mean. By the way, this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

Re: Thinking of Cancelling Some Packages, But Have Some Questions First.

PandJ2020 — Fri, 28 Feb 2025 12:23:37 GMT

@Razer1 wrote:
I don't think you have understood what I mean and what you need to do to reduce my bill for my tv package

You can that by contacting Sky and either:

1) Reduce your subscriptions, i.e. remove UHD/HD etc. ('Free' channels will maintain HD and I believe HD in sports)

2) Recontract - get discounts but requires 2 years commitment