Only getting ONE Sky mini box to work plus the main box

PJBJules76 — Tue, 25 Feb 2025 13:14:04 GMT

I hope someone can help? I have three Sky Mini Boxes in total plus the main Sky Q box. I have read that I should be able to get TWO Sky Minis PLUS the Main Box to work at the same time? I seem to be only able to get ONE of the Minis PLUS the main Sky box. When attempting to put the other Minis on I get the generic "there are too many sky minis running" but when I look at the other Sky Minis they are both on Stanby? Any advice would be appreciated 🙂

Re: Only getting ONE Sky mini box to work plus the main box

PandJ2020 — Tue, 25 Feb 2025 13:20:27 GMT

I would suspect you have an older main Q box that does only support 1 mini.

https://www.sky.com/help/articles/sky-software-updates

What hardware version do you have?

Re: Only getting ONE Sky mini box to work plus the main box

oldfella — Tue, 25 Feb 2025 14:08:58 GMT

@PJBJules76 wrote:

I hope someone can help? I have three Sky Mini Boxes in total plus the main Sky Q box. I have read that I should be able to get TWO Sky Minis PLUS the Main Box to work at the same time? I seem to be only able to get ONE of the Minis PLUS the main Sky box. When attempting to put the other Minis on I get the generic "there are too many sky minis running" but when I look at the other Sky Minis they are both on Stanby? Any advice would be appreciated 🙂

Hi @PJBJules76

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

topic Re: Only getting ONE Sky mini box to work plus the main box in Sky Q

Only getting ONE Sky mini box to work plus the main box

Re: Only getting ONE Sky mini box to work plus the main box

Re: Only getting ONE Sky mini box to work plus the main box