https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921307#M689159 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1647311">@GUITAR72PICKER</a>&nbsp;<BR />If the arrival of packaging is delayed it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 24 Feb 2025 18:25:25 GMT Daniel0210 2025-02-24T18:25:25Z https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921283#M689156 <P>I want to return SkyQ kit. Sky have sent me packaging but it has Virgin media printing all over it. Can I use the packaging to return the kit?</P> Mon, 24 Feb 2025 18:10:22 GMT https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921283#M689156 GUITAR72PICKER 2025-02-24T18:10:22Z https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921289#M689157 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1647311">@GUITAR72PICKER</a>&nbsp;</P> <P>More important is the returns label so the parcel ends up in the correct warehouse for processing.&nbsp;</P> Mon, 24 Feb 2025 18:15:56 GMT https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921289#M689157 Daniel0210 2025-02-24T18:15:56Z https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921304#M689158 <P>Thank you</P> Mon, 24 Feb 2025 18:24:25 GMT https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921304#M689158 GUITAR72PICKER 2025-02-24T18:24:25Z https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921307#M689159 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1647311">@GUITAR72PICKER</a>&nbsp;<BR />If the arrival of packaging is delayed it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 24 Feb 2025 18:25:25 GMT https://helpforum.sky.com/t5/Sky-Q/Returns-packaging-seems-to-be-for-Virgin/m-p/4921307#M689159 Daniel0210 2025-02-24T18:25:25Z