topic Re: Cancelling Multiscreen in Sky Q

Cancelling Multiscreen

PriyanP — Mon, 24 Feb 2025 16:47:50 GMT

I want to cancel my multiscreen subscription. Can I still watch Sky TV from my bedroom TV since the mini box in the bedroom is connected to the main box via WiFi?

Re: Cancelling Multiscreen

Daniel0210 — Mon, 24 Feb 2025 16:48:43 GMT

No @PriyanP any cancellation of Multiscreen will require you to return all mini boxes.

Re: Cancelling Multiscreen

PriyanP — Mon, 24 Feb 2025 16:56:35 GMT

Surely, Sky Mini Box belongs to me as I had them for more than 5 years. I am happy to watch the same programme as per the main box from the bedroom. Are you saying even to do that I need MS?

Re: Cancelling Multiscreen

PandJ2020 — Mon, 24 Feb 2025 17:01:36 GMT

@PriyanP wrote:
Surely, Sky Mini Box belongs to me

Nope. All Q hardware is loaned for the duration of the relevant subscription.

@PriyanP wrote:
I am happy to watch the same programme as per the main box from the bedroom. Are you saying even to do that I need MS?

Yes, via a mini.

Re: Cancelling Multiscreen

Invisiblename — Mon, 24 Feb 2025 17:02:06 GMT

@PriyanP wrote:
Surely, Sky Mini Box belongs to me as I had them for more than 5 years. I am happy to watch the same programme as per the main box from the bedroom. Are you saying even to do that I need MS?

Yep, and your T&C document clearly states that the minibox (like the main Sky Q) are only loaned to you & have to returned if cancel your contract - in this case, your multi-screen contract

Re: Cancelling Multiscreen

nigea99 — Mon, 24 Feb 2025 17:05:55 GMT

@PriyanP wrote:

Surely, Sky Mini Box belongs to me as I had them for more than 5 years. I am happy to watch the same programme as per the main box from the bedroom. Are you saying even to do that I need MS?

hi @PriyanP

The others have answered regarding ownership but the box itself is useless without the multiscreen subscription anyway.

It is the multiroom subscription that allows you to use SKY Minis & recordings etc. other devices